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Mediation is a process to solve conflicts by which the conflicting sides develop future oriented solutions.
All sides are supposed to win (win-win-situation). The mediator supports the parties with adequate
communications techniques to lead and to improve the communication process and to generate a
clarification of the issues or problems of the conflicting parties. The aim of mediation is a conflict resolving, fair and sustainable convention


 Basic principles:
  • Mediation requires hope, will
    and time

  • Mediation is goal oriented and
    future oriented

  • Mediation is voluntary

  • Mediation requires informations

  • Mediation requires openness

  • Mediation requires honesty

  • Mediation requires trust

  • Mediation requires autonomy




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